Privacy Policy

Last updated:

1. Introduction

This Privacy Policy explains how Crozelonrrshimex ("we", "us", or "our"), operating at crozelonrrshimex.world, collects, uses, stores, discloses, and protects your personal data when you visit our website or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.

2. Data Controller

The data controller responsible for your personal data is:

  • Company: Crozelonrrshimex
  • Address: Russell Pl, Brighton and Hove, Brighton BN1 2RG, United Kingdom
  • Email: mail-us@crozelonrrshimex.world
  • Website: https://crozelonrrshimex.world

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name as provided in the order form.
  • Contact Data: Email address and, if voluntarily provided, phone number.
  • Communication Data: Any messages or notes you submit through the order form.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology identifiers on the devices you use to access this website.
  • Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation paths.
  • Cookie Data: Data collected through cookies and similar technologies, as described in our Cookie Policy.

4. How We Collect Your Data

We collect personal data through the following methods:

  • Direct interactions: When you fill in the order form, contact us via email, or interact with our website.
  • Automated technologies: As you navigate our website, we may automatically collect Technical Data and Usage Data through cookies, server logs, and similar technologies.

5. Legal Basis for Processing

We process your personal data on the following legal bases under Article 6 of the UK GDPR:

  • Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications or accepting optional cookies.
  • Contractual Necessity (Article 6(1)(b)): Where processing is necessary for the performance of a contract with you, such as processing your order.
  • Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate interests (e.g., improving our website and services), provided these interests do not override your fundamental rights and freedoms.
  • Legal Obligation (Article 6(1)(c)): Where processing is necessary for compliance with a legal obligation to which we are subject.

6. Purposes of Processing

We use your personal data for the following purposes:

  • To process and fulfil your orders.
  • To communicate with you about your orders, enquiries, or requests.
  • To administer and maintain our website.
  • To analyse usage patterns and improve our website and services.
  • To comply with legal and regulatory obligations.
  • To protect our rights, property, or safety and that of our users.

7. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

  • Service Providers: Third-party providers who assist us in operating our website, processing orders, or providing services on our behalf. These providers are contractually bound to process data only on our instructions and in compliance with applicable data protection laws.
  • Legal Authorities: Where required by law, regulation, legal process, or enforceable governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy protections.

8. International Transfers

We primarily store and process your personal data within the United Kingdom and the European Economic Area (EEA). If we transfer your data outside the UK or EEA, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO), or that the receiving country has been deemed to provide an adequate level of data protection.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Order Data: Retained for up to 6 years after the date of the last transaction, as required for tax and legal compliance purposes.
  • Communication Data: Retained for up to 2 years after the last communication, unless a longer retention period is required by law.
  • Technical and Usage Data: Retained for up to 12 months for analytics and website improvement purposes.
  • Cookie Data: Retention periods for cookies are detailed in our Cookie Policy.

When the retention period expires, we will securely delete or anonymise your personal data.

10. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You may request that we delete your personal data, subject to legal exceptions.
  • Right to Restrict Processing: You may request that we limit the way we use your data.
  • Right to Data Portability: You have the right to receive your data in a structured, commonly used, machine-readable format and to transfer it to another data controller.
  • Right to Object: You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where we process data based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint: If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

To exercise any of these rights, please contact us at: mail-us@crozelonrrshimex.world

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Use of HTTPS encryption for all data transmitted between your browser and our servers.
  • Access controls to limit who can access personal data within our organisation.
  • Regular review of our data collection, storage, and processing practices.
  • Secure storage of personal data with appropriate access restrictions.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards reasonably possible.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so that we can take the necessary steps to delete such information.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable laws. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

  • Email: mail-us@crozelonrrshimex.world
  • Address: Russell Pl, Brighton and Hove, Brighton BN1 2RG, United Kingdom